UTILITIES IN VALENCIA
All three utilities in Valencia come from a different source. Water is supplied by Aquas de Valencia, gas by Naturgy and electricity by Iberdrola. Most expats find charges very reasonable, especially considering the high proportion of taxes and city fees that are included in the bills. Delivery of commodities is impeccable.
Water is of higher quality than when purchased in a bottle and yes, Coca Cola is a customer. Many international residents choose to use a filter to improve taste.
Frequently used for cooking and hot water, the reliable gas supply is often estimated in older residences and needs to be reported from time to time.
Electricity is the energy source of choice for many households, especially for heating. Power supplies are consistent even though surprises can be at hand in cabling and sockets of older properties.
Customer service can be a nightmare. And it has little to do with language. Most clients do not cancel contracts or sign new ones. Therefore bank details are simply changed on existing ones and invoices paid accordingly.
Poor responses can often start when signing up for digital documents or creating an online client account. Being asked to create a new email for us or told your requirements are impossible to fulfil are two of many conflicting statements heard. Spaniards are not surprised.
ELECTRICITY IN VALENCIA
The largest supplier of electricity in Valencia is Iberdrola. They also package with gas. The vast majority of residents are content to ignore the few cheaper options and go with the big player in the city.
The power supply is fortunately not guesswork. Meters measure actual usage while the company offers past invoices as well as future predictions as an online service to clients.
GAS IN VALENCIA
Competition for the supply of gas in Valencia and to homes in the rest of Spain is no where near as advanced as in a multitude of other countries.
Gas Natural Fenosa, the major provider of gas in the city has recently rebranded itself to Naturgy. When installing a new gas boiler, a digital controller is highly recommended.
WATER IN VALENCIA
Aquas de Valencia is the face of the innovative Global Omnium utility that delivers water to its customers in the capital of the Community of Valencia.
They have attained world renown for their leading edge approach to supply and demand of the world’s most important resource by using big data and smart meters. They achieve this by using big data across their networks and smart meters in residential homes and premises.
Amazing Capitals Valencia is a fresh and informative location guide full of insights for expats. It is dedicated to helping internationals make choices, settle and participate in the capital of the autonomous Valencia Community. Spain’s third largest city is a great place to relocate to and offers enormous quality of life. Enjoy the eGuide.
